We learn
everything we can about our customers so we can tailor our service approach to
their needs and buying habits. We talk to our customers about their experience
with our company, and always listen to their complaints. In this way, we can always
get to the root of customer dissatisfaction if any.
We frequently
use customer satisfaction
surveys as a helpful tool, and also learn a lot by listening, observing,
and engaging customers in conversation.
Improving Knowledge of our customers on
our products will help them to avoid problems and will allow us to address concerns when they
arise.
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